Banks that embrace the digital evolution by increasing their service offerings with new products and empowering their customers with smart digital technologies, will see significant growth in profitability. Zack.ai can be designed to support some of the day to day customer requests like:
- Turning regular payments, transactions, balance updates into simple text messages.
- Providing financial advices.
- Making your big data actionable to deliver customized offers per customer. Informing them on offers like new interest rates and investment options when the customer’s lifestyle changes.
- Removing friction points across channels – text, email, mobile app, website, and call center – for immediate support and resolution.