Provide a Conversational and Engaging Experience for your Customers

Customers of telecom services need to interact with the service provider for various issues like plan change request, bill payments, internet speed, lost and stolen phones etc.

There are a lot of tension points both on the customer and the service provider side for every topic. For instance the consumer has to interact with different departments or individuals for different queries. On the other hand the service provider has to deal with managing a large work force in every department.